As an enhancement to your warranty program, we have also enrolled your home in the Front Line Warranty Service (FLWS) program, administered by 2-10 Home Buyers Warranty. FLWS will be the point of contact for all of your warranty service requests.
To submit warranty service requests, please login below to your homeowner portal. If you are a first time user, select the “sign up here” button. Once you have signed in, click “Service Requests” to submit your warranty requests.
Emergency Warranty Request If you experience an emergency warranty service situation as defined below, please notify 2-10 HBW and contact the appropriate contractor below:
Please note, if you contact the emergency subcontractors with a NON EMERGENCY issue, you as the homeowner will be charged for the service.
Contact: See Sticker on Hot Water Tank
Contact: Kirkland Electric (518) 866-1557
Contact: Apollo Heating (518) 355-0433