Warranty Request

Please send any warranty service requests to service@hodorowskigroup.com

Please note non-emergent requests will not be addressed until the 10 month visit.

If you experience an emergency warranty service situation as defined below, please send us an email notifying us of the issue, and follow that up by contacting the appropriate contractor below:

Please note, if you contact the emergency subcontractors with a NON EMERGENCY issue, you as the homeowner will be charged for the service.

Plumbing:

• Not working at all
• Excessive leak, one that is a slow drip is not considered excessive.
• A drain back up

Contact: See Sticker on Hot Water Tank

Electrical:

• Not working at all, this does not include individual switches or outlets this is for the entire house
• A hot wire is exposed

Contact: Kirkland Electric (518) 866-1557

HVAC:

• The entire system is not working, this does not include individual rooms or zones.

Contact: Apollo Heating (518) 355-0433